Payment and Shipping

Payment

At the moment, you have the following payment options at our web shop: PayPal, credit card, direct banking, purchase on account*, cash on delivery*, instalment purchase*
(*at additional costs) and against prepayment (bank transfer).
With prepayment, the amount due must be credited to the account specified below:

Bank name: UniCredit Bank
BIC: HYVEDEMM300
IBAN: DE98200300000010192185
(Account number: 1019218, bank code: 200 300 00)

In the shops in Munich and Hamburg, you can also pay cash or via debit card upon collection of the item.

Please always include the order number / invoice number, so the payment can be allocated correctly.

Shipping

Shipping
Your urbike will usually be delivered within:
2-3 weeks (collection in Munich)
3-4 weeks (collection in Hamburg/Cologne, shipment within Germany)
Deliveries to other countries + ca. 1 week

Your urbike will be safely delivered wrapped up in 2 layers of bubble wrap in a cardboard carton and is insured during transport by the shipping company. In case of damages caused during transportation, please contact us. We will make sure to find the best solution for you as soon as possible.

Delivery costs per bicycle

Germany
44 Euro
Austria
54 Euro
Europe (close) (Italy, Netherlands, Belgium, Luxemburg etc.)
64 Euro
Shipping costs Europe (far) (Spain, Portugal)
74 Euro
Shipping costs Switzerland
94 Euro + customs duties/fees
Shipping costs rest of the world
upon request

Single delivery

The ordered goods will always be shipped together in one overall delivery. In specific cases, we will agree upon special conditions